Frequently asked questions
Frequently asked questions about Driver Solution
Answers to the most common questions about the tools for professional drivers: what Driver Solution includes, how to use each tool, on which devices it works and how your data is handled.
About Driver Solution
What is Driver Solution?
Driver Solution is a suite of digital tools for professional road haulage drivers. It brings together tachograph and working time tracking, employment guidance and document drafting, all accessible from any browser with no installation.
Which tools does Driver Solution include?
Driver Solution includes three tools: Driver Tacho for tachograph and working time tracking, Driver Lex for employment queries, and Driver Docs for drafting employment documents and communications.
Which type of driver are these tools designed for?
For professional road haulage drivers, especially those required to use a digital tachograph, covered by a road transport collective agreement and needing to manage employment communications with their employer.
Do I need to install anything or register to use Driver Solution?
No. Driver Solution runs in the browser, with no installation. Basic features do not require prior registration.
Can I use it from my phone?
Yes. Driver Solution is designed to be used from any device with a modern browser: smartphone, tablet or computer.
Driver Tacho
Which files does Driver Tacho accept?
Driver Tacho can work from the driver card, TGD files or already normalised data, to review activity, driving times, rest, availability and other work.
Driver Lex
What topics does Driver Lex help with?
Driver Lex provides guidance on collective agreements, rest periods, working time, penalties, payslip, tachograph and driver rights, helping you sort out your case before acting or seeking advice.
Driver Docs
What kind of documents does Driver Docs generate?
Driver Docs prepares claims, communications, submissions and requests with organised data, preview and on-screen signature before downloading the document.
Privacy and data
Does Driver Solution store my personal data?
Driver Solution lets you save reusable data locally in your browser, without sending it to any external server. Attached documents and generated drafts are processed without permanent storage.
Can't find your answer?
Open the tools and see for yourself how they work with your data.